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	<title>research &#8211; and so she thinks</title>
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	<title>research &#8211; and so she thinks</title>
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		<title>The God of Data Analysis</title>
		<link>https://andsoshethinks.co.uk/the-god-of-data-analysis/</link>
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		<pubDate>Sat, 31 Mar 2018 13:04:37 +0000</pubDate>
				<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[analysis]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[copywriting]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[stories]]></category>
		<guid isPermaLink="false">https://andsoshethinks.wordpress.com/?p=9460</guid>

					<description><![CDATA[The God of Data Analysis was a mighty being. Sat on Mount Numerous, he knew that he was in control. His creed had spread, and his supremacy confirmed.&#8230;]]></description>
										<content:encoded><![CDATA[<p>The God of Data Analysis was a mighty being. Sat on Mount Numerous, he knew that he was in control. His creed had spread, and his supremacy confirmed. The world saw the power of data, and saw that it was good. The more data you had, the bigger the numbers you dealt with, the more complicated the algorithms – the better you were. Soon everyone was worshipping at the altar of Big Data.</p>
<p>Sometimes these people annoyed the God of Data Analysis (or GDA0101) as he became known. Occasionally they had a spark of things unable to be categorised or quantified. Neither he or his network of data seraphs could process these strange glitches in the machines. They were called ‘emotions’ or sometimes ‘feelings.’ They were baffling and a nuisance.</p>
<p>As time went by GDA0101 noticed that his view from Mount Numerous was not the same as before. The colour had drained. His citizens were becoming slower. Sometimes they behaved in erratic ways that did not fit his carefully honed model. The projections derived from the tracking systems did not always prove correct.</p>
<p>He called on his data seraphs. ‘Tell me what is happening!’ he commanded. ‘And what to do about it! I need to know what causes these people to behave so out of accordance with how the data indicates that they should.’</p>
<p>The Spreadsheet Seraph crunched her numbers and created graphs, but came up with no answers.</p>
<p>The Spirit of Loyalty Cards swooped in to track and monitor and profile. She could tell GDA0101 what was happening, but could not explain why.</p>
<p>The Econometrics Angel modelled and profiled and projected, and produced numerous theories as to what the citizens should be doing – but nothing to help explain why they sometimes didn’t.</p>
<p>Finally, the Cherub of Connection floated along. He was a little bit scared. He knew that his idea would appear radical. ‘How about…’ he ventured, ‘we talk to your people.’</p>
<p>‘Wonderful idea!’ boomed GDA0101. ‘We have some great software for just this.’</p>
<p>‘No, I mean, with words.’</p>
<p>‘Words?’</p>
<p>‘Yes, like a conversation. We could ask them why they do the things they do. Understand the people better.’</p>
<p>GDA0101 was not convinced. What could talking tell him that data couldn’t? How could the word ‘why’ – only three letters long – help him out when he already knew what, where, when and how.</p>
<p>But he was desperate. He granted the Cherub of Connection permission to go out and try his method. as laughable as it seemed.</p>
<p>The Cherub of Connection was gone quite a long time. GDA0101 was monitoring. Conversation was a lengthy process. And not always predictable. Some people had a lot to say, others very little. Some citizens found it easy to talk about their feelings, and others hated it. Some knew why, others had never considered it before. Words were messier than numbers, that was for sure.</p>
<p>Finally, the Cherub of Connection returned. He sat down and spoke of emotions and feelings and passions and motivations. Why proved to be powerful. Words seemed to show something that the numbers didn’t. They weren’t perfect on their own, but when thrown into the mix with when, where, how, what, data, digits, analysis and monitoring, why and words proved to be the missing ingredient. The magic spark.</p>
<p>There was a fizzle, and a crackle. The colour came back. The people smiled. They didn’t always smile as planned and projected of course, but that was ok. GDA0101 understood a little better. The God of Analysis he called himself now. Some data, some discussion.</p>
<p>The world was good again.</p>
<p>&#8212;</p>
<p>If you want to know more about how I can help you wade through the mud and tell clear and compelling stories about your brand and business, <a href="https://andsoshethinks.wordpress.com/freelancewriter/">get in touch</a> on <a href="mailto:fbaker@live.co.uk" target="_blank" rel="noopener">fbaker@live.co.uk</a> or <a href="https://andsoshethinks.wordpress.com/get-in-touch-3/" target="_blank" rel="noopener">here</a>. I&#8217;m a content writer, marketer and communications consultant &#8211; and have had plenty of experience with data!</p>
<p>&nbsp;</p>
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		<title>The Future of Blogging</title>
		<link>https://andsoshethinks.co.uk/the-future-of-blogging/</link>
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		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Thu, 01 Jun 2017 20:37:12 +0000</pubDate>
				<category><![CDATA[Publications & Projects]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[future]]></category>
		<category><![CDATA[future of blogging]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[research]]></category>
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		<guid isPermaLink="false">https://andsoshethinks.wordpress.com/?p=8352</guid>

					<description><![CDATA[As part of a study on what the future of blogging looks like, the Innovation Company asked me to, well, blog on my thoughts. I started blogging due&#8230;]]></description>
										<content:encoded><![CDATA[<p>As part of a study on what the future of blogging looks like, the <a href="http://innovationcompany.co.uk/" target="_blank" rel="noopener noreferrer">Innovation Company </a>asked me to, well, blog on my thoughts.</p>
<p>I started <a href="https://andsoshethinks.wordpress.com/what-is-and-so-she-thinks/" target="_blank" rel="noopener noreferrer">blogging </a>due to my love of writing, and desire to be a journalist. It seemed an easy way to start out in the field of features and reporting, gaining experience but in my own time and without having to intern in an expensive city and earn no money. Everything I do comes from my core values &#8211; communication, connection, curiosity and creativity. <a href="https://andsoshethinks.wordpress.com/what-is-and-so-she-thinks/" target="_blank" rel="noopener noreferrer">And So She Thinks</a> is me, my passions, my skills, and my plans; a place to share my thoughts and the things that I discover.</p>
<p><strong>Blogging is mainstream</strong></p>
<p>Now, everyone is a blogger. And the growth of blogging has been blamed with bottoming out the journalism industry, due to the plethora of people willing to write, and often for free. Disparate social media means that creating and publishing is now open to all, user generated content allows people to publish on mainstream sites, and constant communication and commentary is available to everyone. There’s something democratic about this, but can also mean that there’s a lot of bad writing, boring ideas and poor quality content out there. That’s before we even mention fake news. With news writing <a href="https://www.wsj.com/articles/for-this-author-10-000-wikipedia-articles-is-a-good-days-work-1405305001" target="_blank" rel="noopener noreferrer">bots</a> and the prolific rise of automated listicles, bloggers could see their work being pushed aside, and lamenting the good old days just like the journalists do. I hope that good quality content that has longevity will again be considered to be more valuable that low quality, click bait Buzzfeed style pieces that spark only a brief moment of interest before becoming out of date.</p>
<p><strong>Bloggers as brands</strong></p>
<p>Blogging for most remains a hobby, but for some, it’s a lucrative career. However, rather than to share their views, report on issues or comment on ideas, it’s to sell. Blogs and social media are a brand package and many <a href="https://www.businessesgrow.com/2015/01/12/best-company-blogs/">businesses</a> and corporations are factoring them into their content creation plans. As a result bloggers as brands will continue to grow as another marketing channel, moving away from their roots as a personal journals to lifestyle branding outlets. Like Priya <a href="http://www.catchnews.com/life-society-news/future-of-blogging-show-me-the-money-and-i-will-find-you-the-words-1451721307.html">Dabak</a> who blogs at Tabula Rasa, I believe that ‘A blog is a wonderful platform to interact with like-minded folk and gives one the luxury to carve out a new virtual identity.’ Also like Dabak, it’s true that the increased appeal of blogging is its commercialisation and monetisation. Once money starts to talk loudest, it’s pretty difficult for things to shift, and I don’t see the blurring of blogging and branding leaving anytime soon.</p>
<p><strong>Multimedia</strong></p>
<p>Words are still the pillar of blogging, but recordings, videos and images becoming more and more significant and present. As we walk away from desktops and big screens to consuming content on mobiles, and with apps increasingly being the portal through which we do so, a responsive and dynamic presentation matters even further. It’s no longer about writing articles and features, and in the disparate media landscape ‘Instead of blogging, people are posting to Tumblr, tweeting, pinning things to their board, posting to Reddit, Snapchatting, updating <a href="https://www.facebook.com/andsoshethinks/" target="_blank" rel="noopener noreferrer">Facebook </a>statuses, <a href="http://stagram.com/andsoshethinks/" target="_blank" rel="noopener noreferrer">Instagramming</a>’ as Jason <a href="http://www.niemanlab.org/2013/12/the-blog-is-dead/">Kottke</a> says. Whatever the medium and whatever the channel, it will have to look good, and user experience and maximising the interface will become something that all bloggers have to understand.</p>
<p><strong>Data delivery</strong></p>
<p>More people will learn how to use data and analytics, with off the shelf drag and drop options becoming more sophisticated. Posts will be able to automatically reshaped and re-shared when search statistics reach a particular level, or targeted as with social media advertising. Algorithms will allow for localised delivery, or personalised design.</p>
<p><strong>A return to authenticity</strong></p>
<p>Although I’ve lamented the loss of authenticity above, elsewhere in the world there’s been a real yearning for it. Over the last few years there’s been a shift from worrying about ‘what’ you do to ‘why.’ It’s no longer about being the most successful or glamourous but getting back to basics. Just think of the growth of home baking, <a href="https://andsoshethinks.wordpress.com/?s=craft" target="_blank" rel="noopener noreferrer">craft </a>clubs and gardening amongst all ages. The blogging landscape is now saturated by people who don’t love to write, but instead feel that they ‘should’ have a blog in order to sell themselves. I hope that blogging follows the fashion of seeking sincerity and simplicity, and that the sphere is again run by people who just love to communicate. Who love to tell <a href="https://andsoshethinks.wordpress.com/2017/05/27/reading-to-wellness/" target="_blank" rel="noopener noreferrer">stories</a>. Who love words.</p>
<p>Perhaps that’s just a wishful thinking. But that’s why I set up my blog. A place to share my thoughts.</p>
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		<title>Qualitative Research in Arts and Mental Health: Context, meaning and evidence</title>
		<link>https://andsoshethinks.co.uk/qualitative-research-in-arts-and-mental-health-context-meaning-and-evidence/</link>
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		<pubDate>Wed, 02 Nov 2016 11:56:40 +0000</pubDate>
				<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[arts]]></category>
		<category><![CDATA[mental health]]></category>
		<category><![CDATA[nhs]]></category>
		<category><![CDATA[qualitative research]]></category>
		<category><![CDATA[recovery]]></category>
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		<category><![CDATA[studies]]></category>
		<guid isPermaLink="false">https://andsoshethinks.wordpress.com/?p=6690</guid>

					<description><![CDATA[Written for McPin This book, edited by Theo Stickley, associate professor of mental health at the university of Nottingham and expert on mental health, arts and health, counselling&#8230;]]></description>
										<content:encoded><![CDATA[<p><em>Written for <a href="http://mcpin.org/" target="_blank" rel="noopener">McPin</a></em></p>
<p>This book, edited by <a href="http://www.nottingham.ac.uk/healthsciences/people/theo.stickley" target="_blank" rel="noopener">Theo Stickley</a>, associate professor of mental health at the university of Nottingham and expert on mental health, arts and health, counselling or nurse education, brings together three rather nebulous and difficult to define concepts – qualitative, art, and mental health – with the aim of proving, at least until the ‘common sense’ argument prevails, that the arts are good for people and should be valued and embedded in practice.</p>
<p>As well as definitions, arts for mental health faces a systemic difficulty. When it comes to healthcare, data is key. Funders and policy makers want evidence, and the form this tends to take is figures, laboratory testing, randomised control trials and money. But not only are creative and arts based interventions difficult to measure in this way, the individual patients and services users do not see the impact in terms of statistics but the effect on their own quality of life.</p>
<p>This book presents eleven key examples of arts-based projects that have sought to promote mental health. They include visual arts, craft making, writing, film-making and performance, and are given the term ‘participatory arts’.</p>
<p>Theo Stickley offers up diary extracts from his early days in the field, when as a mental health nurse in a ‘bleak…limited’ environment where people were ‘stripped of…independence and dignity’ when he set up a creative arts programme that went on to become Nottingham’s Art In Mind.</p>
<p>Asking the question ‘Is art therapy?’ Langley Brown explores the difference between art as therapy and non-clinical activity, and the role of the patient within this. The evolving programme in Liverpool is explored by Julie Hanna and Polly Moseley, with collaborative commissioning being identified as a key area for focus, and four schools are looked at by Edward Sellman and Anna Cunliffe, in a balanced report addresses dangers as well as benefits. Mick McKeown et al. and Shaun &amp; Marian Naidoo both look at the role of film, one as an art form, and one as a research tool.</p>
<p>The final chapter by Helen Spandler and colleagues was undertaken as part of a national study to assess the impact of participatory arts provision for people with mental health needs, 20 and explores how arts can contribute towards a ‘recovery’ approach. Fostering hope, creating a sense of meaning and purpose, rebuilding identities and improving resilience are the hardest to standardise and measure, ‘yet may be the most profound and significant outcomes of participation in such projects’. Helen Brooks and David Pilgrim also consider the distinction between ‘transactional’ and ‘transformational’ change.</p>
<p>Effective art practice should not involve patients as subjects to do something to, but active creators along with artist facilitators, and so many of the chapters look at the perspective of the latter and their own experience. The research examples use various qualitative methods to capture the contexts and meanings of arts practice, with the aim of reflecting the voice of the participant through narratives discourse, ethnography or participatory action research. Researchers are by nature curious, and this curiosity should extend to exploring new methods of inquiry that are flexible and reflexive, truly reflecting the experience of the subject – but seeing that subject as a human being.</p>
<p>This, if anything, feels like the noble goal of Theo Stickley’s <em>Qualitative Research in Arts and Mental Health: Context, meaning and evidence</em>. To view art as a human experience in which the experience of humans matters. Identity, hope and resilience are all important attributes of a person’s life, whether they are deemed to have health problems or not, and arts based approaches offer a ‘unique and life transforming contribution to mental healthcare.’ this collection of research and documentation is one valuable step towards its recognition as such.</p>
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		<title>Organisations have to change their practices to change lives</title>
		<link>https://andsoshethinks.co.uk/organisations-have-to-change-their-practices-to-change-lives/</link>
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		<pubDate>Wed, 25 Nov 2015 17:27:09 +0000</pubDate>
				<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[charityworks]]></category>
		<category><![CDATA[co production]]></category>
		<category><![CDATA[inclusion]]></category>
		<category><![CDATA[mental health]]></category>
		<category><![CDATA[mental health awareness]]></category>
		<category><![CDATA[peer support]]></category>
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		<category><![CDATA[third sector]]></category>
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		<guid isPermaLink="false">https://andsoshethinks.wordpress.com/?p=5156</guid>

					<description><![CDATA[First published on Vanilla Ventures The theme of this year’s World Mental Health Day, celebrated on October 10th, was dignity. Dignity, according to the World Health Organisation ‘refers&#8230;]]></description>
										<content:encoded><![CDATA[<p><em>First published on <a href="http://www.vanillaventures.co.uk/research/organisations-have-to-change-their-practices-to-change-lives/#more-630" target="_blank" rel="noopener">Vanilla Ventures</a></em><br />
The theme of this year’s <a href="http://www.mentalhealth.org.uk/our-work/world-mental-health-day/world-mental-health-day-2015/" target="_blank" rel="noopener">World Mental Health Day</a>, celebrated on October 10<sup>th</sup>, was dignity. Dignity, according to the <a href="http://www.who.int/mental_health/world-mental-health-day/2015_infosheet/en/" target="_blank" rel="noopener">World Health Organisation</a> ‘refers to an individual’s inherent value and worth and is strongly linked to respect, recognition, self-worth and the possibility to make choices.’ For anyone, the knowledge that your voice is being heard and you have the ability and resources to make choices about your life is valuable and inspiring, and will enhance your experience. For individuals who may be used to being excluded and marginalised, it can be life changing.<br />
Through their work on the <a href="http://www.charity-works.co.uk/" target="_blank" rel="noopener">Charityworks </a>programme, trainees and graduates have explored ways for organisations in the third sector to provide services whilst enhancing one’s own sense of worth, with service user inclusion and personalisation being a recurring theme. This can take a variety of formats, including co-production, personal budgets, peer support, and user involvement.<br />
Providing community based services that inspire and support individuals to achieve their goals, delivering the services with respect, and enabling real and long lasting change, is crucial to effective support of those with mental health issues. This approach of empowerment is a shift from user inclusion to user leadership, the latter as an approach that recognises  ‘users as experts in their own mental health journeys and enables them as partners in shaping and leading services and the organisation.’<br />
However, institutional practices, company culture, resources and staff skills can limit how far this theory translates into practice, with organisations needing to be ‘fearless and honest’ in their practices and focus on involving users. Organisations may acknowledge the importance of having a ‘culture and strategy [that] emphasises co-production, working as equal partners with the people using the service’ but they need ethos, and deliver upon their articulated promises.<br />
With a broad service user base and limited resources providing a personal service for everyone is tough, but technology could prove to be a hugely beneficial resource. Embracing the changing environment and challenging established practices is not easy, but when done fully and wholeheartedly represents a real commitment to treating individuals with dignity. Digital inclusion is a focus for some organisations as they aim to empower individuals to access tools, communicate with professionals and stay connected. Those who have access to information about their mental health are often able to gain greater independence, access support for early intervention and continue their own recovery as they start to move away from services. What people choose to share or engage with via digital platforms can offer insight into what matters to them and this where organisations should focus.<br />
Exploring the role of peer supporters it was found that an effective peer support programme was ‘a vital part of our commitment to service users leading on their own recovery and support.’ A shared personal experience with a focus on recovery and the future can be a hugely valuable relationship for individuals seeking support for their condition. The trainee at this mental health support organisation recommended a framework for delivering peer support that benefits everyone – the user, volunteer and organisation – and stressed the importance of an effective measurement system to demonstrate the value for everyone involved. Again, practical and tangible measures are crucial to make lasting impactful change.<br />
One suggestion is that McKinsey’s 7S model would facilitate an organisational cultural change. The Hard S’s are areas which can be directed by management, namely: strategy, structure and systems. However, for these areas to have any real impact, the Soft S’s, which are cultural, must be understood as a pre-requisite for success. These areas include: skills, staff, style and shared values. Having the structure in place to include service users, and the staff with training and skills to include them is necessary to facilitate real change.<br />
Harnessing the possibility of digital tools, peer support and user leadership is far from easy, as it will require a change in practice and a change of focus from everyone in both areas of governance and leadership to on the ground delivery. It will be a challenge for organisations to deliver against the objective.<br />
However if the process of sharing power and listening to users can not only boost self confidence, result in a more streamlined and effective delivery of services, and allow resources to be directed towards the outcomes of most value, but enable service users to become agents of their own recovery, making decisions about their wellbeing and working towards a meaningful and fulfilling life – a life of dignity – it’s a challenge worth accepting.<br />
<em><a href="http://charity-works.co.uk/">Charityworks</a> is the UK non-profit sector’s graduate programme. Graduates undertake a 12 month placement with an organisation in the sector, delivering a full time job and taking part in an acclaimed leadership programme. As part of their placement with an organisation operating in this sector trainees undertake research and assignments, the insight from which has informed this article. Charityworks is managed by <a href="http://www.vanillaventures.co.uk/">Vanilla Ventures</a>.</em></p>
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